Support

Write to support@munch.cooking and a person will answer.

Cancel your subscription

Apple holds the subscription, not Munch Cooking, so it is cancelled in iOS Settings rather than in the app:

  1. Open Settings on your iPhone.
  2. Tap your name at the top — your Apple Account.
  3. Tap Subscriptions.
  4. Tap Munch Cooking, then Cancel Subscription.

Cancelling during the free trial keeps everything open until the trial ends, and you are not charged. Cancelling a paid year keeps it open until the date you have already paid up to.

Restore a purchase

On a new phone, or after reinstalling, your subscription comes back rather than being bought again:

  1. Open Munch Cooking. The screen offering the free trial is the one to do this from.
  2. Tap Restore.

Use the same Apple Account the subscription was bought with — that is what Apple matches it against. If you signed in with Apple, tapping Sign in brings your saved dishes back with it.

Delete your account

This is in the app, and it deletes rather than deactivates:

  1. Open the Profile tab.
  2. Scroll to the foot of the page and tap Delete account.
  3. Read what goes, then tap Delete everything.

Your saves, the dishes you have cooked, your allergies and everything you have hidden are deleted from Munch Cooking. It cannot be undone and nothing carries over to a new install.

Deleting your account does not cancel your subscription. Apple holds it, so cancel it in Settings as above or you will keep being charged.

Allergens and dietary information

Munch Cooking tags recipes for allergens and dietary suitability automatically, based on the ingredients listed. These tags can be incomplete or incorrect, ingredients vary by brand, and substitutions change what a dish contains. Munch Cooking is not a substitute for reading labels or for medical advice. If you have an allergy or intolerance, always check the packaging of every product you use and, if in doubt, don't eat it. Coconut is not treated as a tree nut. Munch Cooking accepts no responsibility for reactions or illness arising from reliance on these tags.

Something else

A recipe that reads wrong, a photograph that is not the dish, a charge you did not expect: support@munch.cooking. Say which iPhone and which version of Munch Cooking, and it will be answered faster.